Kiehls Australia Reviews
(Rated by 1727 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Customer Service4.0
- Return Policy4.6
- Shipping & Delivery4.7
- Good Value4.5
Recent Customer Reviews (12)
Joao Pereira
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Kieran Carter
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Paul Jaeger
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Hans Thordarson
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Blanche Gaillou
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Jamie Stone
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Uwe Nagel
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Patrick Moore
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Elfa Sigurvaldadóttir
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Vanessa Wechsler
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Kiehls Australia Pricing
Standard Shipping (under $35)
$9.95
Express Shipping (over $35)
$9.95
Express Shipping (under $35)
$12.95
Free Shipping Threshold
over $35
Payment Methods
Accepted Payment Options:
Prices for items on Kiehls.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Kiehls Australia credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Kiehls Australia Pros & Cons
Pros
1
High-Quality Products: Kiehl's is known for its high-quality skincare products, such as the Ultra Facial Cream with Squalane, which provides 24-hour hydration suitable for all skin types, including sensitive skin.
2
Variety of Products: The website offers a range of popular products like the Clearly Corrective Dark Spot Solution, Facial Fuel Energizing Moisture Treatment, and Midnight Recovery Concentrate.
3
Secure Payment Methods: Accepted payment methods include American Express, MasterCard, Visa, China Union Pay, and PayPal, with secure encryption for credit card information.
4
Free Standard Shipping: Customers can enjoy free standard shipping on all orders over $35, with express shipping options available.
5
Customer Benefits: Creating an account allows customers to receive email updates and enjoy personalized skincare routines with free consultations and samples.
6
Loyalty Program: Kiehl's offers a loyalty program called My Kiehl's Rewards, which provides exclusive offers, gifts, early access to new launches, and promotions.
7
Natural Ingredients: Kiehl's products are formulated with naturally-derived ingredients to ensure high-quality skin and hair care.
8
Hyaluronic Acid Benefits: Their skin-strengthening serum uses 11kDa Hyaluronic Acid to help reduce fine lines, improve resilience, and boost skin radiance.
9
Free Shipping: Free shipping is available on orders over $35.
10
Gentle yet Potent Solutions: Kiehl's offers gentle yet potent solutions for healthy-looking skin, powered by both nature and science.
CONS
1
Customer Service: Some customers have expressed dissatisfaction with the customer service, which may be a concern for those seeking support.
2
Price: Kiehl's products are generally considered to be on the higher side, which might be a drawback for budget-conscious consumers.
3
Product Suitability: Some products, like the Powerful Strength Line Reducing Concentrate, may not be suitable for all skin types, particularly those with oily or acne-prone skin.
Kiehls Australia Features and Benefits
Features
Free standard shipping on orders over $35
Saves on shipping costs for qualifying orders
Express shipping available
Faster delivery options at $9.95 for orders over $35 or $12.95 under $35
Orders dispatched within 24-48 hours via Australia Post
Quick processing and reliable shipping
Full 100% money-back guarantee on returns
Risk-free purchases with complete refund if not satisfied
Easy returns via Narvar for orders after November 8, 2022
Generates shipping label for hassle-free process
High-Quality Products like Ultra Facial Cream with Squalane
Provides 24-hour hydration suitable for all skin types, including sensitive skin
Variety of Products
Range of popular items like Clearly Corrective Dark Spot Solution, Facial Fuel, and Midnight Recovery Concentrate
Secure Payment Methods (American Express, MasterCard, Visa, China Union Pay, PayPal)
Protected by secure encryption for credit card information
Creating an account
Receive email updates, personalized skincare routines, free consultations, and samples
Loyalty Program (My Kiehl's Rewards)
Exclusive offers, gifts, early access to new launches, and promotions
Natural Ingredients
Ensures high-quality skin and hair care
Hyaluronic Acid in skin-strengthening serum
Reduces fine lines, improves resilience, and boosts skin radiance
Gentle yet Potent Solutions
Promotes healthy-looking skin powered by nature and science