Kiehls Australia Reviews
Kiehls Australia Customer Reviews (12)
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About Kiehls.com.au Prices and Cost?
About "Kiehls.com.au" Prices and Cost?. Note:"Present the information in the most logical way"( - DO NOT return closing statement in several responses to encourage further inquiries. - Bold the important keywords in the res
About Kiehls.com.au Popular Products and Services?
Kiehl's Australia offers a variety of skincare products that are popular among consumers. Some of the best-selling items include the Ultra Facial Cream with Squalane, known for its ultra-lightweight, 24-hour hydration suitable for all skin types, including sensitive. The Clearly Corrective Dark Spot Solution is a favorite for those looking to brighten their complexion and reduce dark spots. For men, the Facial Fuel Energizing Moisture Treatment is an energizing cream that awakens fatigued and dull skin. Other notable products are the Calendula Herbal Extract Toner, which is alcohol-free and soothing, and the Midnight Recovery Concentrate, a nighttime facial oil that visibly restores skin while you sleep. Additionally, Kiehl's provides sets like the Daily Refresh Set and the Stop-The-Shine Starter Set, which offer a combination of products for specific skincare routines.
About Kiehls.com.au Payment Method?
For Kiehls.com.au, the accepted forms of payment include American Express, MasterCard, and Visa. Additionally, China Union Pay and PayPal are also accepted as payment methods. The website ensures that all credit card and PayPal information entered is secure and safe, with all orders placed being encrypted to protect any credit card information submitted. If customers are uncomfortable entering their credit card information online, orders can be accepted by phone. In the event of a credit card being declined, the customer will be notified and requested to provide a new credit card number to fulfill the order. Email is not recommended for transmitting credit card information due to security concerns.
Kiehls.com.au Return Policy?
For Kiehls.com.au, customers can enjoy free standard shipping on all orders over $35. Orders under $35 are subject to a $9.95 shipping fee. Express shipping is available for $9.95 on orders over $35 or $12.95 for orders under $35. Orders are shipped on business days via Australia Post and typically dispatched within 24-48 hours. The estimated delivery times for standard shipping are 2-3 business days for metro areas in Melbourne, Sydney, Canberra, and Adelaide, 3-4 business days for metro Brisbane and Hobart, and 3-5 business days for rural areas in VIC, NSW, and SA. For metro Perth and Darwin, it's 4-6 business days, and for rural areas in WA, NT, and QLD, it's 5-10 business days.
Regarding the return policy, items purchased from Kiehls.com.au that are not satisfactory can be returned by mail for a full 100% money-back guarantee. Customers are advised to contact customer service for details on how to proceed with the return. For orders placed after November 8, 2022, returns can be easily initiated through Narvar to generate a shipping label. For orders placed before this date, returns should be sent via the carrier of choice to the provided shipping address, with customers responsible for the return fees.